BoosterPet Privacy Policy
Last Updated: 08/11/2025
BoosterPet is committed to protecting the privacy of our clients and their pets. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our clinics, website, and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email, payment details.
Pet Information: Pet’s name, age, breed, medical history, and treatment records.
Appointment & Service Information: Visit history, care instructions, treatment plans.
Digital Information: Information you provide through our website, client portals, text messaging, or social media.
2. How We Use Your Information
Your information is used only to support your pet’s care and improve our services. Examples include:
Scheduling and confirming appointments.
Sending reminders and follow-up care instructions.
Providing treatment, prescriptions, and medical records.
Processing payments and managing accounts.
Offering pet health tips, clinic updates, and occasional promotions.
Complying with legal, regulatory, and veterinary record-keeping requirements.
3. Text Messaging Program
If you opt in, BoosterPet may send SMS/MMS messages related to:
Appointment reminders and confirmations.
Preventive care and vaccination reminders.
Pet health tips and clinic promotions.
Billing or account-related notifications.
Message frequency varies. Message & data rates may apply. You may opt out at any time by replying STOP.
4. Information Sharing
BoosterPet does not sell, rent, or trade your personal or pet information. We may share information only in the following cases:
With trusted partners (e.g., laboratories, pharmacies, referral hospitals) directly involved in your pet’s care.
With service providers (e.g., payment processors, appointment software) who assist in delivering services to you.
When required by law or regulation, or to protect health and safety.
All partners and providers are required to protect your information and use it only for its intended purpose.
5. Data Security
We use industry-standard safeguards to protect your personal and medical information, including secure servers, encrypted storage, and restricted access for authorized personnel only.
6. Your Rights & Choices
You may request to:
Access your information.
Update or correct inaccuracies.
Request copies of your pet’s medical records.
Opt out of marketing communications at any time.
7. Children’s Privacy
BoosterPet does not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
📍 BoosterPet Client Services
📞 206-822-4991
📧 info@boosterpet.com
BoosterPet Text Messaging Agreement Summary
By providing your mobile number, you agree to receive text messages from BoosterPet regarding your pet’s care, including appointment reminders, follow-up instructions, vaccination notices, health tips, and occasional promotions. Message frequency varies. Message & data rates may apply. Reply STOP to cancel or HELP for assistance. Your number will only be used for BoosterPet communications — we will never sell or share it. Consent is not a condition of purchase.
BoosterPet Text Messaging Terms & Conditions
Last Updated: 08/11/2025
BoosterPet offers a text messaging service to keep you informed about your pet’s care and our clinic services. By opting in, you agree to the following terms:
1. Opt-In and Consent
You may opt in by:
Providing your mobile number to a BoosterPet team member and verbally consenting.
Checking an “I agree to receive text messages” box online (e.g., when booking appointments or creating a client profile).
Sending a keyword such as START or YES to a BoosterPet SMS-enabled number.
By opting in, you agree to receive recurring SMS/MMS messages at the number provided. Message frequency may vary depending on your pet’s care needs and clinic updates.
2. Purpose of Messages
Messages may include (but are not limited to):
Appointment reminders and confirmations
Follow-up care instructions
Vaccination and preventive care reminders
Pet health tips
Promotional offers and clinic announcements
Account, billing, or service-related notifications
3. Opt-Out Instructions
You may cancel text messaging at any time by replying: STOP, CANCEL, UNSUBSCRIBE, or QUIT.
You will receive a confirmation message after unsubscribing.
After opting out, you will no longer receive SMS messages from BoosterPet, except as required for transactional confirmations (e.g., confirming a cancellation).
4. Help and Support
Reply HELP to any BoosterPet message for assistance.
You may also contact us directly at:
Phone: 206-822-4991
Email: info@boosterpet.com
5. Message & Data Rates
Message and data rates may apply.
You are responsible for any charges billed by your mobile carrier for sending or receiving text messages.
6. Privacy Commitment
BoosterPet does not sell, rent, or share your mobile number with third parties for marketing.
Your number will only be used for communications related to your pet’s care and BoosterPet services.
All personal data is stored securely in compliance with applicable privacy and veterinary confidentiality laws.
A full Privacy Policy is available upon request.
7. Changes to Terms
BoosterPet may update these Terms & Conditions at any time.
Updates will be posted with a revised “Last Updated” date.
If the changes are material, you may also receive a notification by text message.
8. Required Compliance Disclaimer
This disclaimer appears on all intake forms and online forms where clients provide their mobile number.
“By providing your mobile number, you consent to receive recurring SMS messages from BoosterPet. Message & data rates may apply. Message frequency varies. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase.”