Terms of sale for Annual Membership
Last Updated on September 1st, 2021
This page provides the terms of sale and purchase for BoosterPet membership subscriptions offered by BoosterPet.
In these terms, unless the context otherwise requires, all further references to “you” and “your” means you as an individual user. Group subscription (including billing cycle and terms of cancellation) differ and are governed by the terms set forth in the Group Subscription Purchase Order.
1. GENERAL TERMS OF SALE
1.1. Definitions
The term "annual membership" refers to paid annual memberships available from BoosterPet, including subscriptions billed monthly and annually.
1.2. About Memberships
We reserve the right to modify the content, type and availability of any membership product or benefit at any time.
Only one membership per pet. A membership is connected to a single pet and may not be used on multiple pets.
1.3. Processing and Payment
We will process your membership purchase as promptly as possible. We accept major credit cards. All charges are nonrefundable.
To view or change your payment method, Stripe.com or call BoosterPet at 206-822-4991.
We may receive updated credit card information (new credit card number or updated expiration date) from your credit card issuer. The disbursement of the updated credit card information is provided to us at the election of your credit card issuer. We are not responsible for the distribution of your updated credit card information. Your credit card issuer may give you the right to opt out of the update service. It is your responsibility to contact your credit card issuer with regards to your right to opt out of the update service.
1.4. Pricing
You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.
Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.
All prices are in United States Dollars, unless otherwise stated.
We reserve the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.
Applicable taxes may vary. We are not able to notify you in advance of changes in applicable taxes.
If a stated price or other material information is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price and reserve the right to cancel, to terminate or not to process orders (including accepted orders). We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.
1.5. Billing
1.5.1. Billing of Memberships
We will charge or debit your payment method at the beginning of your subscription or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.
All BoosterPet memberships are renewed automatically. When we renew your membership, we will use the payment method currently associated with your account. If you redeem a gift membership and choose to extend your membership at the time of redemption, that membership will renew automatically.
In most cases, you will not be notified in advance of impending renewals.
1.6. Unpaid Charges
If your credit card expires or your payment method is otherwise invalid, your membership or product will not automatically be terminated. You will remain responsible for all charges.
You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys' fees, collection agency fees and any other associated costs.
1.7. Promotions
We may occasionally offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined.
1.8 Electronic Notifications
You consent to receive notifications from us electronically to the email address you provide to us. You agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication. You agree that you have the ability to store such electronic communications such that they remain accessible to you in an unchanged form.
1.10. Severability
If any section of these Terms of Sale is deemed invalid, void, or for any reason unenforceable, that section will be deemed severable and will not affect the validity and enforceability of any remaining sections.
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2. CANCELLATION AND REFUND POLICY
2.1. Cancellation and Refunds of Digital Subscriptions
When you cancel a membership, you cancel only future charges associated with your membership. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.
Except in the case of certain promotions, you can change or cancel your memberships at any time by calling BoosterPet at 206-822-4991 or emailing us at info@boosterpet.com.
Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our memberships at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
Cancellations by Us
We reserve the right to suspend or terminate your membership for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances.We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.